With the continual drive of increasing Service quality whilst decreasing the cost and time to implement IT Governance and Service Management practices, Fox ITSM have built, in addition to our Training & Consulting Services, a suite of world class services and solutions to support our valued clients ongoing drive to continually improve all aspects of IT Governance and Service Management.
ITIL®, COBIT® and ISO/IEC20000® process compliant Applications deliver a combination of ITSM process automation, continual service improvement, functionality, flexibility and scalability with powerful business analytics. Our software can be exploited by any organisation and department providing service and support, including IT, Shared Services, HR, Fleet, Facilities and Financial Services.Read More
Powerful universal reporting tools that enables you to design dashboards via simple drag-and-drop functionality. Our reporting tools greatly reduce the design time associated with reporting, but also the dependence upon technical staff and specific knowledge of reporting tools. Views can be built from multiple data sources to allow cross - referencing of information and deliver valuable insight to trends and performance measurements.Read More
The Fox ITSM Resourcing Solution is a specialist tailored service offering that provides Interim IT governance, service and project management resources through an established network of experienced and qualified professionals who have been rigorously referenced and vetted, with the majority of professionals having worked with us for a number of years. This approach significantly reduces the risks typically associated with recruiting permanent staff.Read More