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SOLUTIONS

SOLUTIONS &
SERVICES

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Solutions & Services Overview

With the continual drive of increasing Service quality whilst decreasing the cost and time to implement IT Governance and Service Management practices, Fox ITSM have built, in addition to our Training & Consulting Services, a suite of world class services and solutions to support our valued clients ongoing drive to continually improve all aspects of IT Governance and Service Management.

Our Solutions & Services:

Service Management & Governance Applications

Solutions

ITIL®, COBIT® and ISO/IEC20000® process compliant Applications deliver a combination of ITSM process automation, continual service improvement, functionality, flexibility and scalability with powerful business analytics. Our software can be exploited by any organisation and department providing service and support, including IT, Shared Services, HR, Fleet, Facilities and Financial Services.

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Service & Process Reporting Tools

Solutions

Powerful universal reporting tools that enables you to design dashboards via simple drag-and-drop functionality. Our reporting tools greatly reduce the design time associated with reporting, but also the dependence upon technical staff and specific knowledge of reporting tools. Views can be built from multiple data sources to allow cross - referencing of information and deliver valuable insight to trends and performance measurements.

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Resourcing Solutions

Solutions

The Fox ITSM Resourcing Solution is a specialist tailored service offering that provides Interim IT governance, service and project management resources through an established network of experienced and qualified professionals who have been rigorously referenced and vetted, with the majority of professionals having worked with us for a number of years. This approach significantly reduces the risks typically associated with recruiting permanent staff.

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GEO2 Building
1st Floor Glen Eagle Office Park
Corner Koorsboom & Braambos
Glen Erasmia
Johannesburg
1638

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All Rights Reserved - Copyright © 2017 Fox ITSM South Africa
ITIL® is a Registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. All rights reserved. The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. Based on AXELOS ITIL® material. Material is reproduced under licence from AXELOS Limited. All rights reserved. Accredited online (CLOUD-Trainer) ITIL®, COBIT® 5 and ISO/IEC20000 training is provided by IT Training Zone Ltd, accredited by APMG Examination Institute. The APMG International Agile Project Management and Swirl Device logo is a trademark of The APM Group Limited. AgileBA® is a registered trademark of Dynamic Systems Development Method Ltd and The APMG-International Swirl AgileBA Device is a trade mark of APM Group Ltd. DSDM, Atern, AgilePM and AgileBA are Registered Trade Marks of Dynamic Systems Development Method Limited. The APMG-International ISO/IEC 20000 and Swirl Device logo is a trade mark of The APM Group Limited. APMG International Sourcing is a trademark of The APM Group Limited. All rights reserved. COBIT® 5 logo is a trademark of Information Systems Audit and Control Association® (ISACA®). COBIT® is a registered trademark of Information Systems Audit and Control Association® (ISACA®). SIAM® is a registered trademark.