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SOLUTIONS

SOLUTIONS &
SERVICES

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Resourcing Solutions

Fox ITSM Resourcing Solutions is a specialist tailored service offering that provides Interim IT governance, service management and project management resources through an established network of experienced and qualified professionals who have been rigorously referenced and vetted, with the majority of professionals having worked with us for a number of years. This approach significantly reduces the risks typically associated with recruiting permanent staff.

Our valued clients benefit from an enhanced level of project success as our professionals have access to the Fox ITSM Knowledge Network which consists of over 20 years of assured knowledge, along with the ability to call on subject matter expertise when required. This ensures our professionals are never unaided in any role.

With a proven track record in providing Interim resourcing solutions that meets client specific requirements, we pride ourselves on our ability to supply a superior level of professional services in an extremely short time frame to meet demanding deadlines with ever changing business requirements.

By utilising our Resourcing services our clients gain the following benefits:

  • A dedicated resource manager who ensures that resources are fulfilling the client’s expectations, along with committed customer liaison and staff management.
  • A reduction in the cost of permanent staff and fixed operational costs
  • Access to our team of IT Governance and Service Management Experts.
  • An assurance that resources are well suited to the agreed roles and responsibilities, supported by regular performance reviews.

The Specialist areas covered include:

  • IT Service Managers
  • Service Desk Managers, Supervisors and Analysts/Agents
  • Process Owners and Managers
  • Service Management Executives/Heads of department
  • Project Managers and Administrators
  • IT Governance and Service Management Auditors
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GEO2 Building
1st Floor Glen Eagle Office Park
Corner Koorsboom & Braambos
Glen Erasmia
Johannesburg
1638

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