At Fox ITSM we believe that training, education and skills development are key, and getting you certified in your chosen qualification is a core objective of our expert training team. Our training portfolio covers best practice frameworks and standards such as ITIL®, COBIT®, SIAM®, ISO/IEC20000, AgilePM®, AgileBA®, Stakeholder Management, Organizational Change Management and DevOps.
We have 3 unique delivery options for most courses and they enable you to learn at your own pace, in an environment that suits you and your unique individual requirements!
COBIT®5 is the only business framework for the governance and management of enterprise IT. COBIT incorporates the latest thinking in enterprise governance and management techniques, and provides globally accepted principles, practices, analytical tools and models to help increase the trust in, and value from, information systems.Read More
The IT Infrastructure Library (ITIL®) is the only comprehensive framework for best practice IT Service Management and is used by thousands of organisations around the world. A whole ITIL philosophy has grown up around the guidance contained within the ITIL® publications and this is now being aligned and integrated with other standards and frameworks.Read More
SIAM® is an approach to managing multiple suppliers of information technology services and integrating them to provide a single business-facing IT organisation. It aims at seamlessly integrating interdependent services from various internal & external service providers into end-to-end services to meet business requirements.Read More
Identify, influence and lead key people and groups with our Stakeholder Management Certifications. Effective Stakeholder Management (particularly social skills and the ability to influence others) has long been regarded as crucial in achieving positive outcomes and driving benefits through investment in change. Our Fully accredited and certified courses treat this area of competence as central to what constitutes a high performer.Read More
Change management is a specialist field that guides how we prepare, equip and support individuals to successfully adopt change in order to drive organizational success and outcomes. While all changes are unique and all individuals are unique, decades of research shows there are actions we can take to influence people in their individual transitions. Change management provides a structured approach for supporting the individuals in your organization to move from their own current states to their own future states.Read More
The AgilePM® guidance and supporting training courses explain how to lay the foundations for successful agile projects and manage an agile project from start to finish. Read More
The Agile Business Analysis (AgileBA®) courses, accredited by the APMG and created in conjunction with TCC and the DSDM Consortium, are designed to give a Business Analyst the skills needed to successfully gather, analyse, validate and champion the requirements throughout an Agile project. Read More
DevOps (a clipped compound of development and operations) is a term used to refer to a set of practices that emphasizes the collaboration and communication of both software developers and other information-technology (IT) professionals while automating the process of software delivery and infrastructure changes. It aims at establishing a culture and environment where building, testing, and releasing can happen rapidly, frequently, and more reliably. Read More
ISO International Standards ensure that products and services are safe, reliable and of good quality. For business, they are strategic tools that reduce costs by minimizing waste and errors and increasing productivity. They help companies to access new markets, level the playing field for developing countries and facilitate free and fair global trade.Read More