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Training & Education

At Fox ITSM we believe that training, education and skills development are key, and getting you certified in your chosen qualification is a core objective of our expert training team. Our training portfolio covers best practice frameworks and standards such as ITIL®, COBIT®, IAOP®, ISO/IEC20000, AgilePM®, AgileBA® and DevOps.

We have 3 unique delivery options for most courses and they enable you to learn at your own pace, in an environment that suits you and your unique individual requirements!

Training Courses & Simulations

COBIT® COURSES

COBIT Training

COBIT®5 is the only business framework for the governance and management of enterprise IT. COBIT incorporates the latest thinking in enterprise governance and management techniques, and provides globally accepted principles, practices, analytical tools and models to help increase the trust in, and value from, information systems.

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ITIL® COURSES & SIMULATIONS

ITIL Training

The IT Infrastructure Library (ITIL®) is the only comprehensive framework for best practice IT Service Management and is used by thousands of organisations around the world. A whole ITIL philosophy has grown up around the guidance contained within the ITIL® publications and this is now being aligned and integrated with other standards and frameworks.

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SERVICE INTEGRATION & MANAGEMENT (SIAM®) COURSES

Service integration and management Training

SIAM® is an approach to managing multiple suppliers of information technology services and integrating them to provide a single business-facing IT organisation. It aims at seamlessly integrating interdependent services from various internal & external service providers into end-to-end services to meet business requirements.

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IAOP® SUPPLIER MANAGEMENT & SOURCING GOVERNANCE COURSES

Supplier Management Training

The International Association of Outsourcing Professionals® (IAOP®) Supplier Management & Sourcing Governance courses cover the main concepts of Outsourcing & Sourcing Governance and how they can be applied.

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STAKEHOLDER MANAGEMENT COURSES

Stakeholder Management Training

Identify, influence and lead key people and groups with our Stakeholder Management Certifications. Effective Stakeholder Management (particularly social skills and the ability to influence others) has long been regarded as crucial in achieving positive outcomes and driving benefits through investment in change. Our Fully accredited and certified courses treat this area of competence as central to what constitutes a high performer.

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AgilePM® COURSES

Agile Project Management Training

The AgilePM® guidance and supporting training courses explain how to lay the foundations for successful agile projects and manage an agile project from start to finish. Read More

AgileBA® COURSES

Agile Business Analysis Training

The Agile Business Analysis (AgileBA®) courses, accredited by the APMG and created in conjunction with TCC and the DSDM Consortium, are designed to give a Business Analyst the skills needed to successfully gather, analyse, validate and champion the requirements throughout an Agile project. Read More

DASA® DevOps COURSES

DevOps Training

DevOps (a clipped compound of development and operations) is a term used to refer to a set of practices that emphasizes the collaboration and communication of both software developers and other information-technology (IT) professionals while automating the process of software delivery and infrastructure changes. It aims at establishing a culture and environment where building, testing, and releasing can happen rapidly, frequently, and more reliably. Read More

ISO COURSES & SIMULATIONS

ISO Training

ISO International Standards ensure that products and services are safe, reliable and of good quality. For business, they are strategic tools that reduce costs by minimizing waste and errors and increasing productivity. They help companies to access new markets, level the playing field for developing countries and facilitate free and fair global trade.

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Alternatively drop us an e-mail at info@foxitsm.co.za and we'll be more than happy to assist.

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Delivery options

CLASSTRAINER (Public) - Public Scheduled Classroom Courses
CLASSTRAINER (Private) - Onsite Private Group Classroom Courses
CLOUDTRAINER (CONTACT) - Self Paced Learning in the Cloud followed by contact time with our trainer for exam prep, revision and the exam
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All Rights Reserved - Copyright © 2017 Fox ITSM South Africa
ITIL® is a Registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. All rights reserved. The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. Based on AXELOS ITIL® material. Material is reproduced under licence from AXELOS Limited. All rights reserved. Accredited online (CLOUD-Trainer) ITIL®, COBIT® 5 and ISO/IEC20000 training is provided by IT Training Zone Ltd, accredited by APMG Examination Institute. The APMG International Agile Project Management and Swirl Device logo is a trademark of The APM Group Limited. AgileBA® is a registered trademark of Dynamic Systems Development Method Ltd and The APMG-International Swirl AgileBA Device is a trade mark of APM Group Ltd. DSDM, Atern, AgilePM and AgileBA are Registered Trade Marks of Dynamic Systems Development Method Limited. The APMG-International ISO/IEC 20000 and Swirl Device logo is a trade mark of The APM Group Limited. APMG International Sourcing is a trademark of The APM Group Limited. All rights reserved. COBIT® 5 logo is a trademark of Information Systems Audit and Control Association® (ISACA®). COBIT® is a registered trademark of Information Systems Audit and Control Association® (ISACA®). SIAM® is a registered trademark.