Fox IT Service Management

Fox IT Service Management (Fox ITSM) has headquarters in Johannesburg, South Africa and Accredited Partners in neighbouring SADC Countries. We are a leading independent specialist supplier of IT Governance and Service Management Consulting, Training and Solutions on the African continent.

The company has been at the forefront of practical implementation and training of governance and Service Management techniques since its inception. Furthermore, Fox ITSM has also established an ever expanding partner delivery network enabling the delivery of our products and services across the continent.

Our IT Governance and Service Management TrainingConsulting and Advisory Services and Solutions are underpinned by world-class Service Management and Governance frameworks, standards, concepts and practices based on a range of industry best practices including the IT Infrastructure Library (ITIL®),  SIAM (Service Integration & Management) ISO/IEC 20000, DevOPS, AgilePM & AgileBA (Agile Project Management and Business Analysis), AgileDS (Agile Digital Services) Organisational Change Management and the Governance and Management framework COBIT®.

Getting you certified in your
chosen qualification


At Fox ITSM we believe that training, education and skills development are key, and getting you certified in your chosen qualification is a core objective of our expert training team.


Fox ITSM consulting & advisory services have helped many clients better control and manage their IT Governance, Services, Infrastructure and improve their overall service management capabilities.

Who We've Worked With