Fox ITSM has headquarters in Johannesburg, South Africa and Accredited Partners in neighbouring SADC Countries. We are a leading independent specialist supplier of IT Governance and Service Management Consulting, Training and Solutions on the African continent.
The company has been at the forefront of practical implementation and training of governance and Service Management techniques since its inception. Furthermore, Fox ITSM has also established an ever expanding partner delivery network enabling the delivery of our products and services across the continent.
Our IT Governance and Service Management Training, Consulting and Solutions are underpinned by world-class, best practice Service Management and Governance frameworks, standards and techniques. These include a range of best practice industry frameworks and standards, including the IT Infrastructure Library (ITIL®), the global de facto best practice guidance for delivering business focused IT services, ISO/IEC 20000, IAOP® (International Association of Outsourcing professionals), AgilePM® (Agile Project Management), AgileBA® (Business Analysis), DASA® (DevOPS Agile Skills Association), SIAM (Service Integration and Management) and the IT Governance framework COBIT®.