The Business Relationship Management training and certification program, accredited by APMG is intended as a comprehensive foundation for Business Relationship Managers (BRM's) or any role involved in managing a relationship between a service provider and customer/client at every experience level, with the training and certification designed to provide a solid baseline level of knowledge regarding the role and how well-cemented and effective relationship management disciplines can positively impact overall business and service provider results.
A business relationship manager (BRM) acts as a liaison between IT and other business units in the organization. As departments increasingly rely on technology, organizations often find they need to establish stronger communication between IT and outside business units. The BRM role is typically a senior-level position, for which candidates need a wide range of experience, hard and soft skills and education to fill the job requirements.
The BRM Institute is the world’s premier membership, professional development, and official certification organization dedicated to serving the global BRM community. Incorporated as a nonprofit corporation in February 2013, the BRM Institute provides world-class professional membership and development programs to advance the art and discipline of BRM worldwide. The Institute helps organizations grow their BRM capability to drive business strategy, strengthen cross-functional collaboration, and champion a culture of creativity, innovation, and shared ownership across the enterprise. This transformation results in holistic and innovative strategies created to deliver their intended business value results. The knowledge is captured in the BRMBOK™ (BRM Body of Knowledge).