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SCRUM Framework

SCRUM Framework

SCRUM Framework Overview

Scrum: A framework within which people can address complex adaptive problems, while productively and creatively delivering products of the highest possible value.

Scrum is a process framework that has been used to manage work on complex products since the early 1990s. Scrum is not a process, technique, or definitive method. Rather, it is a framework within which you can employ various processes and techniques. Scrum makes clear the relative efficacy of your product management and work techniques so that you can continuously improve the product, the team, and the working environment.

The Scrum framework consists of Scrum Teams and their associated roles, events, artifacts, and rules. Each component within the framework serves a specific purpose and is essential to Scrum’s success and usage.

The rules of Scrum bind together the roles, events, and artefacts, governing the relationships and interaction between them.  Fox ITSM has two certification levels for the Scrum Framework, Namely, The Scrum Foundation and Scrum Master.

Scrum Framework Overview


Scrum is best understood as an overall approach to problem solving that avoids strict specifics and rigid, step-by-step sets of instructions.

Because teams, people, and projects change and evolve over time, having a single way to do something just doesn’t enable growth.  Simply put: Scrum is the opposite of a to-do list—instead, it’s a way of approaching group projects with flexibility.

While Scrum does provide a strong framework for organising product teams and scheduling work, it’s a framework that can be moulded to accommodate the needs of a team versus dictating exactly how a team must proceed.


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Scrum Master

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