Powerful universal reporting tools that enables you to design dashboards via simple drag-and-drop functionality. Our reporting tools greatly reduce the design time associated with reporting, but also the dependence upon technical staff and specific knowledge of reporting tools. Views can be built from multiple data sources to allow cross - referencing of information and deliver valuable insight to trends and performance measurements.
With its self-service design and interactive user interface, MSM Xtraction provides the most valuable and user-friendly Business Intelligence solution for your service management status and reporting requirements. MSM Xtraction is ITIL®, COBIT® and ISO/IEC20000® aligned, and provides the ability to deliver data across real-time dashboards and to scheduled export of reports, enabling you to elevate your management capabilities across the enterprise. Views can be built from multiple data sources to allow cross-referencing of information and deliver valuable insight to problems and trends. MSM Xtraction will elevate your capabilities to measure your performance, so you can concentrate on improving and managing delivery of service.