& education

Business Relationship Management


Business Relationship Management Professional Overview

The Business Relationship Management Professional (BRMP®) APMG accredited training and certification is intended as a comprehensive foundation for Business Relationship Managers (BRM's) or any role involved in managing a relationship between a service provider and customer/client at every experience level, with the training and certification designed to provide a solid baseline level of knowledge regarding the role and how well-cemented and effective relationship management disciplines can positively impact overall business and service provider results.

What is BRMP®?

This certification is designed to provide those in a relationship management role, or those looking to move into this role, with the knowledge and skills required to be successful in the role and add value to both a service provider and customer/client. The knowledge is captured in the BRMBOK™ (BRM Body of Knowledge). The BRMP® training and certification program is a comprehensive foundation designed to provide a solid baseline level of knowledge regarding the BRM role.

business relationship management

Course Structure

Our course is delivered in accordance with an accredited course syllabus and certification process. It combines tutorials, examination advice & guidance, certified mock examinations and supplementary handouts.

Business Relationship Management Professional Course Content

Specific Learning Objectives and Modules include:

  • BRM Overview
  • Strategic Partnering
  • Business IQ
  • Portfolio Management
  • Business Transition Management
  • The Provider Domain
  • Powerful Communications
  • Interfaces to other good practice frameworks and standards such as ITIL, COBIT etc

Who should attend the Business Relationship Management Professional Course?

The course and examination are suitable for Business Management, Provider Management, those with a Business Relationship Management role or position and Consultants looking to gain an insight into Business Relationship Management and looking to certify as a Business Relationship Manager.


There are no pre-requisites for the course.


Delegates will be issued with course workbooks, in-course hand-outs and other relevant material.


There are no specific pre-reading requirements.



The qualification is based on a 40 minute closed-book examination of 50 multiple choice questions. Delegates require 25 marks to pass (50%) to achieve the internationally recognised Business Relationship Management Professional (BRMP®) Certification. For delegates attending Classroom based training, the examination takes place on the final day of the course.


This course is available online or it can be delivered at your venue for 6 attendees or more.  Contact us at for more information and a quotation.

Delivery Options


  • CLASSROOM-TRAINER (Private) - Onsite, private training courses for individual organizations and their staff (contact us for a quote)
  • CLOUD-TRAINER (DIY) – Online Self Study courses with mentoring support

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Delivery options

CLASSTRAINER (Public) - Public Scheduled Classroom Courses
CLASSTRAINER (Private) - Onsite Private Group Classroom Courses
CLOUDTRAINER (DIY) - Self Paced Learning in the Cloud

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