It is only available to ITIL v3 Experts or any individual with a minimum of 17 ITIL v3 credits.
The course content provides a holistic picture of the critical learning points and knowledge IT management professionals require on key organisational and business topics related to ITIL 4’s new service value system (SVS) and its multiple components. ITIL 4 offers an evolved view of a Service Value System (SVS), which provides a holistic end-to-end view of what it means to contribute to business value, and also integrates concepts from methods such as Organisational Change Management (OCM), Agile and DevOps.
Our course is delivered in accordance with an accredited course syllabus and certification process. It combines tutorials, examination advice & guidance, certified mock examinations and supplementary handouts.
There are no specific pre-reading requirements.
The qualification is based on a 90 minute closed-book online, web-proctored examination of 40 multiple choice questions. Attendees require 28/40 to pass the exam and attain the ITIL 4 Managing Professional Certification.
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|This course is available online. Contact us at firstname.lastname@example.org for more information and a quotation.|
"Delivery options to suit your individual Learning requirements"